FAQs
Interested in joining us for a class? We got you, Mama. Here is everything you need to know.
Stroller based programs
What is FIT4MOM UA+Hilliard's Privacy Policy
Privacy Policy
FIT4MOM UA+Hilliard Privacy Statement
BY USING THIS WEBSITE, YOU AGREE TO BE BOUND BY THIS ONLINE PRIVACY POLICY. IF YOU DO NOT AGREE TO THIS ONLINE PRIVACY POLICY, DO NOT USE THE WEBSITE OR SUBMIT PERSONAL INFORMATION TO US IN ANY MANNER.
FIT4MOM UA+Hilliard and its subsidiaries and affiliates, officers, employees, agents, contractors, fitness coaches, and instructors assigns (collectively, "The Company") is very sensitive to the privacy concerns of the visitors on its site on the Internet. The Privacy Policy (this "Privacy Policy") outlines the types of Personal Information that you may provide to us on any website controlled by the Company which link to this Privacy Policy (referred to, individually and collectively, as the "Website") and explains how the Company handles such Personal Information. This Privacy Policy does not apply to personal information collected from you offline, to website that do not link to this Privacy Policy, or to third-party website to which the Website may link. Your use of the Website is subject to this Privacy Policy and the applicable Website terms and conditions (capitalized terms set forth but not otherwise defined herein have the meanings ascribed thereto in the Website terms and conditions)
Definition of "Personal Information"
"Personal Information" means information that identifies any visitor or could reasonably be used to identify such visitor and which is submitted to and/or collected by the Website and maintained by the Company in an accessible form, includes information actively submitted by you and passively-collected information, as described below.
Collection of Personal Information Online
Email addresses and other Personal Information of visitors, such as the first and last name, home or other physical address or telephone number, are known to the Company only when voluntarily submitted, for example, via registration for sweepstakes or contests, content submissions, suggestions, or participation in online interactive activities. For example, you may submit your name, postal address, email address, and/or other information in order to receive information from various subjects, register for programs, contact customer service or respond to surveys.
Certain non-personal information of visitors is recorded by the standard operation of Internet servers of the Company. Information tracked includes the visitor’s type of operating system (e.g., iOS, Android, Windows) and the type of browser (e.g., Internet Explorer, Chrome, Firefox, Safari). Like many other websites, the Company makes use of log files. The information inside the log files includes internet protocol (IP) addresses, type of browser, Internet Service Provider (ISP), date/time stamp, referring/exit pages, and number of clicks to analyze trends, administer the site, track user's movement around the site, and gather demographic information, IP addresses, and other such information. In addition, certain Personal Information may be collected using various technologies, such as cookies, Internet tags, and web beacons. As detailed more particularly below, the Website does use cookies to track visitor preferences. Collectively, this information is primarily used to provide an enhanced online experience for the visitor. Other uses of this information include internal review of the number of visitors to the site, but only in an aggregate and non-personally identifiable form.
Use of Personal Information
Personal Information may be shared by the Company with its affiliates and its and their respective franchisees, and with vendors that help access and manage the information (all of the foregoing are hereinafter referred to collectively as "authorized recipients"), but in all instances the information will be used only for the purposes enunciated in this policy. Specifically, this information may be used: (1) to help the Company better understand visitors' use of the Website; (2) to respond to specific requests from visitors; (3) to provide notices to visitors, such as marketing information, discount coupons and new product offerings; and (4) to protect the security or integrity of the site. In addition, certain Personal Information may be submitted through online forms on the Website necessary to provide services offered by the Website. After you have entered Personal Information into a form or data field on the Website, the Company may use certain identifying technologies to allow that website to "remember" your personal preferences, such as sections of the Website that you use frequently. The Company may also use this Personal Information for other business purposes, such as to offer you the opportunity to receive notices regarding the Company's products or services, to invite you to participate in surveys about our products, or to notify you about special promotions.
Consolidation of Personal Information
The Company may consolidate the Personal Information of individuals who use the Website. The Company uses this information to help us better design the Website and our products, to communicate information to you, to enhance our marketing and research activities, and to facilitate other business functions.
Limitations on Collection of Personal Information
You may always limit the amount and type of actively-transmitted Personal Information that the Company receives about you by choosing not to enter any Personal Information into forms or data fields on the Website. However, some online services can only be provided to you if you provide appropriate Personal Information. Other parts of the Website may ask whether you wish to opt out or opt in to contact lists for offers, promotions and additional services that may be of interest to you.
You may also be provided with preference questions or preference boxes allowing you to indicate that you do not want the Website to use tracking technologies, such as cookies, to "remember" your Personal Information, such as user IDs or mailing addresses, on return visits. However, if the Website uses tracking technologies to collect unidentifiable information, it will not generally provide you with the ability to opt out of the tracking technologies. Some internet browsers allow you to limit or disable the use of tracking technologies that collect passively-transmitted information. More detailed information about cookie management or other passive transmissions by specific web browsers can be found at the browser's respective websites.
Transmission of Personal Information to Third Parties
Unless otherwise disclosed during the collection, this information will not be sold, transferred or otherwise disclosed to anyone other than authorized recipients, except where disclosure is required by law.
To the extent that any of the sites accessible through this site has different practices, those different practices will be applicable at those sites. The Company is not responsible for the practices, policies or content applicable to these third party sites. Inclusion of a link to another site does not imply endorsement by the Company.
To provide you with a more relevant and interesting experience, we may participate in behavioral-based advertising. This means that the Company and/or a third party may place a cookie on your browser, or use a web beacon, to collect information about your use of our website so that the Company and/or a third party can provide advertising about products and services tailored to your interest (including, without limitation, products and services offered by the Company and its affiliates). These third-party ad servers or ad networks use technology to the advertisements and links that appear on the Website sent directly to your browser. They automatically receive your IP address when this occurs. Other technologies (such as cookies, JavaScript, or web beacons) may also be used by the third-party ad networks to measure the effectiveness of their advertisements and / or to personalize the advertising content that you see. The Company has no access to or control over these cookies that are used by third-party advertisers. You should consult the respective privacy policies of these third-party ad servers for more detailed information on their practices as well as for instructions about how to opt-out of certain practices. This Privacy Policy does not apply to, and the Company cannot control the activities of, such other advertisers or websites.
Use of Cookies
When you view this site, the Company may temporarily store some information on your computer. This information will be in the form of "cookies" or other web beacons to store information about visitors' preferences, to record user-specific information on which pages a visitor accesses or visits, and customize web page content based on visitors' browser types or other information that a visitor sends via their browser or other means. Passive information collection technologies such as cookies can make your use of the Website easier by allowing the Company to provide better service, customize sites based on consumer preferences, compile statistics, analyze trends, and otherwise administer and improve the Website. Certain features of the Website may not work without use of passive information collection technologies. These techniques help the Company and the Website functions in many ways, but with strict restrictions on their use. First, Company cookies expire thirty (30) days after the end of the applicable browser session so that the site cannot track your activities over an extended period of time, and so that no permanent storage is used by these cookies. Second, Company cookies are only used in order to provide convenience to you (for example, to reduce repetitive typing) and to allow the Company to tailor the site to better match your interests and preferences. They are not used to profile your activities or to gather unauthorized personal information. For purposes of this Privacy Policy, a "browser session" will be deemed to have ended when your Internet browser is closed.
With most Internet browsers, you can erase cookies from your computer hard drive, block all cookies, or receive a warning before cookies are stored. Please refer to your browser instructions or help screen to learn more about these functions.
Security of Personal Information
The Company makes an effort to ensure that Personal Information is protected while you are on the Website. However, the confidentiality of Personal Information transmitted over the Internet cannot be guaranteed. We urge you to exercise caution when transmitting Personal Information over the internet, especially Personal Information related to your health. The Company cannot guarantee that unauthorized third parties will not gain access to Personal Information; therefore, when submitting Personal Information to the Website, you must weigh both the benefits and the risks.
Links to Other Websites
The Website may contain links to websites operated by others. Each of those maintains its own policies about the collection, use and security of Personal Information. The Company is not responsible for the manner in which others use your Personal Information. Before providing Personal Information to any other website, you should read its privacy policy and terms of use, and ensure they are acceptable to you. Notwithstanding any content on the Website indicative of the contrary, the Company makes no endorsement of or representation about any such websites, or any information, software, or other products or materials found there, or any results that may be obtained from using them.
If you decide to access any website linked to in this Website, you do so entirely at your own risk. The Company does not guarantee that you will receive an alert when you leave the Website, and it is your responsibility to determine when you have left the Website. The Company recommends that you review any third party website's privacy policies before submitting any information. The Company assumes no responsibility for and shall not be liable for the privacy, terms of use, or other policies of any third party website, any damage to, or viruses that may infect your computer equipment or other property, or for any loss or corruption of data resulting from any third party website navigated to or accessed from links hosted on or contained in the Website.
Personal Information Related to Children: A Note for Parents or Legal Guardians
Consistent with the Children's Online Privacy Protection Act, the Company is committed to protecting children's privacy on the Internet. The Company does not intend to, or knowingly, collect, use, or disclose Personal Information (including online contact information) of children under the age of 18, and we encourage parents or guardians to supervise their children's online activities and to consider using parental control tools available from online services and software manufacturers that help provide a kid-friendly online environment. These tools can also prevent children from disclosing online their names, addresses and other personal information without your permission. If the Company becomes aware of a child under the age of 18 attempting to register on the Website, the Company will not accept the registration. Once the Company becomes aware of a child under the age of 18 providing Personal Information, we will attempt to delete that information. If your child has provided Personal Information, please contact us so it can be deleted. If you are under the age of 18, do not provide the Company with any Personal Information.
Acceptance of Privacy Terms and Conditions
Your access to and use of the Website is subject to this Privacy Policy and all applicable laws. By accessing and browsing this site, you accept, without limitation or qualification, this Privacy Policy. The Company reserves the right to at any time revise this Privacy Policy without prior notice to reflect technological advancements, legal and regulatory changes and good business practices. If the Company changes its privacy practices, a new Privacy Policy will reflect those changes and the effective date of the revised Privacy Policy will be set forth in this Privacy Policy. You are bound by any such revisions and should therefore periodically visit this page to review the then-current privacy terms and conditions to which you are bound. If you have questions about the use, amendment, or deletion of Personal Information that you have provided to the Company, or if you would like to opt out of future communications from a Company business or a particular program, please contact us by emailing marisabarsotti@fit4mom.com
Can I try a class before I join?
Your first class is always free! Click the link at the top of your screen to find out more.
Do I need to pre-register or can I just show up?
While you can absolutely just show up, we would prefer you pre-register. By registering, you ensure you get details about where to meet us and what to expect.
What do I need to bring to class?
For you: water, towel, yoga mat, or blanket, sunscreen, and comfortable exercise shoes and clothing.
For your littles: snacks, toys, diaper bag essentials, and any type of stroller.
I just had a baby, when can I join stroller classes?
You can begin attending class with your doctor's clearance to begin exercising, typically after your six week postpartum appointment. See you there, mama!
Can I attend classes if I am pregnant?
Absolutely! We encourage expectant moms to continue to exercise throughout their pregnancies as long as everything has been approved by their physician. We can modify any exercise that poses a challenge as you progress through your pregnancy.
FIT4MOM® recommends you obtain your doctor’s approval prior to beginning any exercise program. If pregnant, please speak with your physician before your first day.
How will I know if the class location has changed due to weather?
In case of inclement weather, outdoor class locations may change. Pre-enroll for classes to be emailed with last minute weather location changes or cancellations. You can also check the schedule on our website.
Do I need to be a runner to attend these classes?
Absolutely not! FIT4MOM is for moms of all fitness levels. We meet for a warm up, then power walk or jog to each exercise station. You exercise at the pace you feel most comfortable.
At what age can my baby be in a jogger?
As a general guideline, when your baby can hold his/her head up, he/she can ride in a jogger. But, we suggest that you follow your own stroller manufacturer’s guidelines. You can use a head roll and bolster to make your baby even more secure. With shock absorbers and recline features, the age can be quite young.
Do I need a jogging stroller for the workout?
Jogging strollers are not required. As long as the stroller is sturdy, not prone to tipping and all children can be safely strapped into their seats for the duration of class, it will work just fine!
What if my baby doesn't like being in the stroller, gets fussy, or I need to feed?
Our classes are designed to keep the kids moving and engaged by incorporating songs and various props to keep them engaged. With that said, if you need to change, nurse or console your baby, please do so - remember, you are in good company.
Can my older children walk along or ride their bike during class?
Safety is our first priority, so we do not allow kids to be out of the stroller during class, regardless of age.
Mom-only classes
Can I try a class before I join?
Your first class is always free! Click the link at the top of your screen to find out more.
Do I need to pre-register or can I just show up?
While you can absolutely just show up, we would prefer you pre-register. By registering, you ensure you get details about where to meet us and what to expect.
Can I bring kids to mom-only classes like Body Boost or Body Ignite?
Sadly, no. Our classes like Body Boost and Body Ignite are for moms-only.
Can I attend classes if I am pregnant?
Absolutely! We encourage expectant moms to continue to exercise throughout their pregnancies as long as everything has been approved by their physician. We can modify any exercise that poses a challenge as you progress through your pregnancy.
FIT4MOM® recommends you obtain your doctor’s approval prior to beginning any exercise program. If pregnant, please speak with your physician before your first day.
Do I need to be in great shape to participate in class?
Not at all! FIT4MOM is for moms of all fitness levels. We empower you through choice. You will be coached by a trained fitness instructor who will guide you through exercises best for your age and stage of motherhood. You exercise at the pace you feel most comfortable.
How will I know if the class location has changed due to weather?
In case of inclement weather, outdoor class locations may change. Pre-enroll for classes to be emailed with last minute weather location changes or cancellations. You can also check the schedule on our website.
FIT4BABY
Can I bring kids to FIT4BABY?
No. This class is for women 18 and up without children present.
What do I need to bring to class?
All you need is a yoga mat or towel, a resistance band (we will provide one for you on your first day of class), and plenty of water.
What is the workout like?
The 60-minute workout includes cardio, strength, balance, and flexibility training. We end every class with a relaxing meditation.
Do I need to be in great shape to participate in class?
No. We have all fitness levels and all stages of pregnancy in our classes. All exercises are carefully selected to prepare your body for the many changes you will experience and follow the most up-to-date ACOG (American College of Obstetricians and Gynecologists) guidelines.
What makes FIT4BABY and the FIT4MOM programs different from the gym?
FIT4BABY is a comprehensive program designed specifically for moms-to-be. You will find it’s so much more than just a workout! We are a community of moms where you will find support, encouragement, camaraderie and lifelong friendships.
Run Club
What if I have not run since before I had my baby or if I have never run at all?
Our Run Club coaches will lead you to your first mile! Whether it is your first mile ever, or your first mile post-baby, Run Club is appropriate for all levels.
Can I bring my child with me to run club?
Run Club is stroller friendly. Any child that joins you for Run Club should be safely secured in a stroller. Check with your local FIT4MOM franchise to see if the running location is stroller friendly.
What should I bring to run club?
Running shoes and water are essential. A yoga mat or towel would be helpful for the final stretch.
Our Village
What are FIT4MOM Our Village Events & Playgroups?
As moms, we understand that life is about finding balance while nurturing our minds, bodies and spirits. FIT4MOM Our Village Events and Playgroups were created with this aspiration in mind. By becoming a member, you will build a tight community of moms to share advice, tips and most importantly, laughter. Support and connect with other moms through:
Innovative & creative playgroups - fun for baby
Entertaining Moms' Nights Out - this is your time
Mommy and Me play dates- get your kids involved in fun activities, special events, etc., for our members, "Moms with a Mission" activities to help better the community where you live and play, and more. Join us and make a difference.
****You do NOT have to be a member of FIT4MOM to join the FIT4MOM Our Village. All moms are welcome! This is a FREE group!
What if I need to cancel my membership?
A 30-day notice is required to cancel your membership. You will need to email FIT4MOM UA+Hilliard directly to begin the cancellation process.
Our Membership
What does my Membership include?
Your monthly membership includes unlimited classes at any of the FIT4MOM UA+Hilliard locations.
Membership also includes being a member in our private Facebook group, playgroups, Moms’ Night Outs, and more!
Can I bring family or friends who are visiting to class with me?
Visitors are welcome to come to class FREE of charge! If you have an extended-stay guest who will participate longer than one week, please talk to an instructor about a special visitor. All visitors must sign our waiver in order to participate.
How do I place my membership on hold or cancel it?
Email mindyhayward-hauck@fit4mom.com to change the status of your membership. All requests need to be received in writing 14 business days before the next payment is due. Once a payment processes there are no refunds.
Memberships will be placed on hold for the maximum of 4 months. Our system auto prorates payments so no paid membership is lost.
When can I place my membership on hold or cancel it?
Holds can start any day of your billing cycle. Our system auto-prorates your membership upon release of your hold. There are no refunds on dues once payment has been paid. To avoid payment, all requests need to be received in writing 14 business days before the next payment is due.
How do I change my return date on my hold?
You can return from your hold on any day of the month. You need to email mindyhayward-hauck@fit4mom.com at least 24 hrs prior to your return. If you attend class without advanced notice your credit card on file will be charged the drop-in rate of $20/class.
What is the fee to place a membership on hold?
There is no fee to place your membership on hold. Memberships can be placed on hold for up to 4 months.
Can I attend classes when my membership is on hold?
When your membership is on hold you can attend classes at the drop-in rate of $20/class. Your credit card on file will be charged automatically.
What is the enrollment fee for a membership?
There is a $69 enrollment fee for all new monthly memberships. If you sign up for membership on the first day of class we will waive your enrollment fee.
There is no charge for members who transfer to us from another franchise.
How do I update my credit card on file?
To update your credit card on file:
Log into your Pike13 account
Below your profile photo you will see a list of options
Click on "Payment Methods"
Update the information
Click “Save”
Be sure to delete the old credit card on file
If your monthly dues payment fails and you do not respond to our emails to update your credit card info, your membership will be cancelled.
Click here for Pike13 website.
Who do I contact with questions about my membership?
If you ever have any questions on your membership, you can email marisabarsotti@fit4mom.com
Is my membership transferable to another franchise location?
No. Memberships are only valid for the franchise where they were purchased. If you move to an area outside of our franchise, you will need to cancel your current membership and sign up for a membership at the new franchise. We encourage you to contact the franchisee where you are moving to and let them know you have a current FIT4MOM membership at another franchise.
*Prices & Policies are subject to change.